Privacy Policy – Euless Damage Services

Privacy Policy For Our Water Restoration Company

Who We Are

Euless Damage Services is a property restoration company based in Euless, TX. We offer water damage, fire damage, and mold remediation services to property owners in the Euless, TX area.

This policy explains how we collect, use, and protect information when you interact with our website, https://waterdamagerestorationeulesstx.com/. It also covers information related to providing services at your location. We commit to protecting your private data within the state of Texas.

Information We Collect

We collect information you give us directly when you call us or fill out our online forms, such as your name, address, and contact details. We also collect details about your job, including property information, photos of the damage, and documentation for the work.

When you visit our website, we automatically collect device and usage data, like your browser type and pages viewed. We may also collect limited information from service partners or subcontractors to coordinate our restoration work.

How We Use Information

We use your information primarily to deliver our restoration services. This includes scheduling appointments, preparing estimates, processing billing, and creating detailed insurance documentation. We also use data for safety protocols, quality control, and providing good customer support. We may analyze website usage to improve our online experience.

We use information to prevent fraud and ensure we comply with all applicable local and federal laws. We only use this information for necessary business functions.

Cookies and Similar Technologies

Our website uses cookies, which are small files placed on your computer or device. These help the site remember you and improve your browsing experience. Cookies help us understand which parts of our site are most useful.

You have the choice to limit or clear cookies through your browser settings, though doing so might affect how some features of our website work. We use these tools only to make our service better and easier to use.

Sharing and Disclosure

We do not sell your personal data. We may share information with certain trusted parties to deliver our services. This includes service partners and subcontractors who help us complete the restoration work.

We share relevant job and billing details with your insurance carrier, but only with your permission. We may also share information with payment processors, or when required for safety, quality control, or to comply with a court order or legal requirement.

Data Retention

We keep customer records for as long as it is necessary for our operational, safety, tax, and legal needs. For instance, detailed job files and financial records must be kept for several years to comply with tax laws.

Retention periods vary depending on the type of document and any applicable regulations. Once information is no longer needed, we securely dispose of it according to internal policies and legal standards.

Your Choices and Rights

You have practical options regarding your information. You can ask us to access or update the details we have on file for you. You may also request that we delete certain information, where appropriate and allowed by law.

You can manage cookies through your browser settings. To formally request access, update, or deletion of your information, please send a written request by postal mail to the address provided below.

Security

We use reasonable measures to protect your information. This includes restricting employee access to data and providing training on privacy rules. We also use technical and physical safeguards to protect our systems.

However, no method of transmitting data over the internet or storing it electronically can be completely secure. We work hard to protect your data, but we cannot guarantee absolute security.

Children’s Privacy

Our services and website are not meant for children under the age of thirteen. Our service contracts are intended for adults or authorized legal representatives of a property.

We do not knowingly collect personal information directly from children. If we learn we have received information from a child without parental consent, we will take steps to quickly delete that information.

Data Transfers

As part of operating our business, we may use technology vendors or partners whose systems are located in different places. This means your data might be processed or stored outside of Euless, Texas.

When this happens, we use reasonable safeguards to protect your information during these transfers, ensuring it is treated according to this policy and all applicable rules.

Changes to This Policy

Euless Damage Services may update this privacy policy from time to time as our practices change or as new laws take effect. The most current version of the policy will always be posted on this page. We encourage you to check back here for updates. Your continued use of our website after any changes means you accept the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please send a written letter to:

Euless Damage Services 227 Martha St, Euless, TX 76040, United States

Definitions

Personal Information: Any data that can be used to identify you, like your name, address, or phone number.

Processing: Any operation done with personal information, such as collecting, storing, or sharing it.

Service Providers: Outside companies or people who help us operate our business, like subcontractors or billing partners.